Terms and Conditions

Effective January 1, 2026

Allied Petaluma Concrete, petalumaconcretecontractor.com, support@petalumaconcretecontractor.com

Agreeing to these terms

These terms cover your use of this website and any estimate, scheduling or work you arrange with Allied Petaluma Concrete, a concrete contractor in Petaluma, CA. When you browse the site, send us the contact form, call us or book a job, you agree to these terms.

If you sign a written agreement or estimate with us for a specific job, that document controls wherever it differs from this page. If you don't agree with these terms, please don't use the site. Call us at (707) 283-3110 so we can talk it through.

What we do and what the website is for

We build and repair concrete for homes and businesses. That includes driveways, patios, sidewalks, steps, garage floors, pool decks, retaining walls, footings, foundations and other flatwork, which is the trade word for flat slabs you walk or drive on. The home page lists our services and the cities we work in, and the About page tells you more about our crew.

What you read on this site is general information about concrete work. It is not a quote, a design or advice for your property. Every job depends on the ground, the drainage and the slab that's already there, so the only plan that applies to your job is the one we put in writing after we've seen it.

Estimates and pricing

We give free on-site estimates, and there's no pressure to book. An estimate is based on what we can see and measure on the day we visit, along with the size of the job, the thickness of the slab, the finish you choose, how much old concrete has to come out and how hard the site is to reach.

Some things only show up once the old slab is out, such as soft or wet subgrade, which is the soil and base the new concrete sits on, or buried roots, pipes or debris. If we find something that changes the work or the price, we stop, show you and explain your options before we go ahead. We don't do extra work or charge for it without your written approval.

Your written estimate states how long its price holds. After that, material and labor costs may have changed, so we may need to update it before we schedule.

Scheduling, weather and cancellation

We set a start date with you once you approve the estimate. Concrete is sensitive to rain and heat, so we may move a pour if the weather would hurt the finished slab, and we'll call you as soon as we know. A weather delay is not a cancellation by either side.

We also need clear access to the work area on the day we start, so please move vehicles, furniture and anything else that's in the way. If our crew arrives and can't work because of something on your side, we'll reschedule, and your written agreement explains any charge that applies.

If you need to cancel or move your date, call us at (707) 283-3110 or reach us through the Contact page as early as you can. Your written agreement sets out what happens to any payment already made, including the cost of materials we've ordered or work we've already done.

Payment

The amount you owe, when each payment is due and the ways you can pay are all in your written agreement. Please don't pay anyone who says they work for us unless the payment matches that agreement.

If a payment is late, we may pause work until it's settled. Approved changes to the job are added to the price and paid on the terms written in the change approval.

Guarantee and what it doesn't cover

Our work is backed by our satisfaction guarantee, and the details for your job are in your written agreement. If something isn't right, call us and we'll come look at it.

Concrete is a natural material, and some things are part of how it behaves rather than a defect. Hairline cracks can form as a slab dries and shrinks, and control joints are the grooves we cut so the slab cracks along a straight line we choose instead of at random. Color and texture can vary from batch to batch and across a stamped or decorative surface, and a broom finish, the brushed texture that gives shoes and tires grip, won't look perfectly even.

We can't be responsible for damage caused by things outside our work. That includes walking or driving on the slab before the curing time we give you, which is the wait while the concrete gains strength, heavy loads the slab wasn't built for, tree roots, ground movement, drainage changes made after we leave, chemicals, poor upkeep, or repairs and changes made by someone else.

Except for what we promise in writing, we don't make any other promises about our work, stated or implied, to the extent California law allows.

Limits on our liability

To the extent California law allows, Allied Petaluma Concrete is not responsible for indirect or follow-on losses tied to our work or this website, such as lost use of your property, lost income or lost time. Our total responsibility for any claim about a job is limited to the amount you paid us for that job.

Nothing on this page limits any responsibility that the law doesn't allow a business to limit, including for harm caused by our own negligence where the law says it can't be excluded. We're licensed and fully insured, and the site is provided as it is, without a promise that it will always be available or free of errors.

Settling a disagreement

If you're unhappy with our work or a bill, please tell us first. Call (707) 283-3110 or use the Contact page, and we'll reply within 1 business day and try to sort it out directly, usually by coming back out to look at it with you.

If we can't agree, either of us may suggest mediation, where a neutral person helps both sides reach an agreement. If that doesn't settle it, either of us may take the matter to the courts in Sonoma County, California, including small claims court where the amount qualifies.

Which state's law applies

These terms, our written agreements and any dispute between you and us are governed by the laws of the State of California, without regard to rules that would apply another state's law.

Changes to these terms

We may update this page from time to time, and the version posted here is the one that applies to your use of the site. A job you've already signed for stays under the terms in its written agreement unless we both agree in writing to change them.

If you have a question about any of this, call us at (707) 283-3110 or send a message from our Contact page.